Refund Policy – Elite Hub LLC
At Elite Hub LLC, customer satisfaction is important to us. This Refund Policy explains the conditions under which refunds, returns, or exchanges may be accepted. By making a purchase from our store, you agree to this policy. Elite Hub LLC is located at 322 N Laverene Ave, Fresno, CA 93727. For questions, contact us at info@elitehubllc.com. All refund requests must be submitted within the timeframe specified below and must meet our eligibility requirements. Items may be eligible for a refund if they are returned in their original condition, unused, and in the original packaging. Certain items such as digital products, downloadable content, customized items, clearance items, or gift cards may be non-refundable unless otherwise stated at the time of purchase. To request a refund, customers must contact us via email with their order number, proof of purchase, and reason for the request. Approved returns may require the customer to ship the item back at their own expense unless the return is due to a defective or incorrect product received. Shipping and handling fees are non-refundable unless required by law. Once the returned item is received and inspected, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed to the original payment method within a reasonable processing period, depending on your payment provider. Elite Hub LLC is not responsible for delays caused by banks, payment processors, or third-party services. If an item arrives damaged or defective, you must notify us within a reasonable time after delivery and provide supporting evidence such as photos. We reserve the right to refuse refunds that do not comply with this policy or show signs of misuse, alteration, or damage not caused by us. Elite Hub LLC reserves the right to update or modify this Refund Policy at any time without prior notice. Changes will be effective immediately upon posting. Your continued use of our services constitutes acceptance of this Refund Policy. If you have any questions regarding refunds, please contact Elite Hub LLC at info@elitehubllc.com.